Business and strategies

Rising costs can make price increases unavoidable. The real challenge for leaders is helping customers understand the value behind them, and trust the care they receive enough to stay.View the full article

The viral TikTok clip shows an AI avatar start to seethe before she eventually ends the session with a prankster human candidate.View the full article

Budget cuts aren't new to higher education, but today's financial pressures are reshaping academic programs, staffing and student services, raising questions about long-term sustainability.View the full article

A brother and sister in charge of buying supplies for Subway owners allegedly used millions in kickbacks to fund their lavish lifestyles.View the full article

I’ve studied the science of human connection, and these five phrases work like a charm.View the full article

They call it Disney University. Here's how it prepares employees for success.View the full article

Success is more than endless intensity. Here are five books that redefine success as a sustainable, holistic activity grounded not in winning life but in living it.View the full article

Deborah Mullin oversees a complex operation at Little Saint, the plant-based restaurant in Healdsburg, California.View the full article

The best experts won't guarantee results. They'll tell you what they need to hear.View the full article

Only 22% of developers are happy at work as AI reshapes their jobs.View the full article

I thought we were hiring capacity. We hired a messenger. Here's what I learned.View the full article

With 47% of Americans deleting a social app over stress, businesses need new ways to capture attention. Here are three strategies that work.View the full article

Founders in gaming and finance are splitting into two camps on AI, and both camps are winning. The dangerous place is the half-automated middle.View the full article

Retention is a leadership habit, and most leaders are only watching for the signal that arrives too late to act on.View the full article

Some well-paid savers are looking elsewhere to grow their money.View the full article

Retailers are finally learning what shoppers have known all along. Self-checkout is the worst. View the full article

How Alexandra Zatarain and Matteo Franceschetti, a husband-and-wife team, built a profitable $1.5 billion company on "sleep fitness."View the full article

For decades, filmmakers and writers have imagined technologies that did not yet exist, creating fictional versions of the future for audiences to see. Today, we have the tools to imagine it, create it and start building it ourselves.View the full article

Everyone loves consensus. We assume that if agreement is unanimous, we must be doing something right. Unfortunately, that’s not always true.View the full article

Torrendell says her 20-year career, which included stints at Apple and Meta, taught her to recognize signals about the next big thing before they became obvious to everyone else.View the full article

Learn how strategic "no's" can accelerate execution, strengthen decision-making, and create the clarity needed to build a faster-growing company.View the full article

Blind spots are a natural consequence of building something complex while standing at its center; get to know yours to open up your options.View the full article

The bank is giving its rising bankers a career boost. View the full article

A redesign is more than a marketing project. It's a deadline for decisions about who matters most, what the business is really selling and what no longer deserves space.View the full article

Here's how to build a business that can explain its decisions, financial history and direction — even when you're not in the room.View the full article