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India sets stricter rules for social media giants

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acastro_210119_1777_whatsapp_0003.0.jpg Illustration by Alex Castro / The Verge

India has announced new regulations for social networks and other web services in the country, particularly “significant social media” companies with large user bases, like Facebook and Twitter.

India’s Ministry of Electronics and Information Technology (MEITY) announced the rules earlier today. They require social media companies to establish a “grievance redressal mechanism” for users, including official “grievance officers” who acknowledge complaints within 24 hours and resolve them within 15 days. Services must also remove nudity and sexually explicit content within 24 hours of a user flagging it.

“Significant social media intermediaries” face additional responsibilities. These companies must appoint India-based officials that work...

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