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Massive Comcast Xfinity outage disconnects TV and internet across the US


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Comcast’s Xfinity Mobile Service Introduces New 5G Unlimited Data Options Photo by Jeff Fusco/Getty Images for Comcast

This morning many Comcast Xfinity subscribers woke up without their usual services. Reports indicate the system is down, or at least unsteady, in areas stretching from Chicago to Philadelphia, New Jersey, and South Carolina. Looking at DownDetector, issues had been reported earlier in the Bay Area, but it’s unclear if those are connected to the problems people are having right now.

A message on the company’s outage status page (if you can reach it, which many people apparently can’t) notes there is an issue and currently says it will be resolved at 10:49AM ET, without revealing why there’s such a specific timeline. There are also reports that most can’t get through to phone support either. The Verge has contacted Comcast for a comment on...

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