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Uber discriminates against people with disabilities, new DOJ lawsuit alleges


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acastro_180927_1777_uber_0001.0.jpg Illustration by Alex Castro / The Verge

Uber discriminates against people with disabilities by charging them a “wait time” fee while entering the vehicle, according to a new lawsuit filed by the US Justice Department against the ride-hailing company.

These extra fees have “harmed many passengers and potential passengers with disabilities throughout the country,” some of whom may be entitled to monetary damages, the department said. The lawsuit, which was filed in the US District Court for Northern California, alleges that Uber is in violation of Title III of the Americans with Disabilities Act (ADA), which prohibits discrimination by private transportation companies.

Passengers would incur the fee two minutes after their Uber car arrives at their pickup location

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