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The pandemic has made it harder to buy a new laptop

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A MacBook Pro and a Surface Book 3 Laptops, laptops, laptops. | Photo by Dieter Bohn / The Verge

The new 13-inch MacBook Pro hit shelves on May 4th. Kate Kozuch, a journalist, ordered one to replace her old, broken 2015 model. She was confused by the different add-ons and configuration options — “The numbers hurt my brain,” she told The Verge. But after much research, she finally settled on one.

When it came time to check out, however, Kozuch realized she might have to wait much longer than she’d hoped. Apple estimated that her unit would arrive between May 26th and June 2nd. It didn’t take quite that long, but it still took longer than anticipated. Kozuch got her MacBook on May 18th — two weeks after placing the order.

Robin Gloss, a college student, also ordered the new MacBook on May 26th. She hasn’t received it yet, but it’s...

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