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acastro_190412_1777_slack_0001.0.jpg Illustration by Alex Castro / The Verge

Slack is partnering with Amazon in a multi-year agreement designed to make its communications app more appealing to enterprises. The deal comes just as Slack faces increased competition from Microsoft Teams, and it will see Slack migrate its voice and video calling features over to Amazon’s Chime platform. Voice and video conferencing is a particular weak point of Slack compared to Microsoft Teams, but this new integration should mean it will be vastly improved in the future.

While Slack has long used Amazon Web Services (AWS) to power parts of its chat app, it’s now committing to using Amazon’s cloud services as its preferred partner for storage, compute, database, security, analytics, machine learning, and future collaboration...

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